While working in the general surgery office at a hospital, Heather realized she enjoyed working in the medical office setting and interacting with patients. When ownership of the surgery office changed hands, she realized it was time to move on, and she was glad she did: She likes the small private-practice setting and the way the providers really care about the patients.

Heather also loves being able to help patients interact with their families again. There’s nothing like seeing the joy on a patient’s face because they can finally hear their loved one’s voice in a way they haven’t for a long time.

She treats the patients how she would want someone to treat her family. Speaking of families, she has a wonderful husband of 14 years, and they have an 8-year-old son who is the light of their life. She enjoys cruises, Friday family nights, and riding Harley motorcycles with her husband.